All that Holding Back...

All I wanted to do yesterday was cry. I posted about it. I never did. I held it together, made it through the extremely long 14 hour work day that I had and just kept trucking. I almost broke down during Harry Potter last night during a really sad scene, but again, didn't.

But I just did.

Let me go back a little bit. Last night I had to deliver a client order. I went there at 9PM to make sure they had it for the weekend.  As soon as I am on the road (D was driving), I get an email that said that sometime in between me dropping it off and them carrying it upstairs, there was a big dent in the photo and it needed to be replaced. Certainly not my fault, but customer satisfaction is key. I really adore these clients and want them to be happy. I order the print to be picked up today and I deliver it after lunch.

I just got off the phone with the client again and she said the colors don't match. I had the suspicion that they might not because they were from two different printers. I took a chance. And failed. I feel like I'm just doing a terrible job at my job right now. Everybody wants so many things and there's so much pressure. I'm trying to do things well and to make people happy, but then a silly couple of mishaps occur and here I am... crying at my desk.

I need a break. I'm taking off for a month when things settle down. I don't think I'm going to book anymore clients for this year. I need time off. Something as silly as this should not upset me. I'm just praying that my clients see that I'm trying my best to please them.  That they don't flee to another photog out there because I've made them unhappy. Goodness gracious.